Frequently Asked Questions

PHILANDRY [fi-luhn-dree] n. fondness, love or admiration toward men.

This symbol represents Antimony, a chemical element, Sb (from Latin: stibium) atomic number 51, a lustrous grey metalloid known to be powdered for use in medicine and cosmetics. It represents the magical power of the Wolf.

Having partnered with One Tree Planted, for every PHILANDRY product you purchase, a tree is planted. Five products in your order? Five trees are planted. It's a no-brainer. More Information

We also try to give back to our communities by selecting a cause and donating a percentage of our sales from time to time and encourage our customers to pitch in a little more along with their purchase.

We welcome emails and messages! You can contact us using our Contact Us email form. You can also click on the blue chat icon at the bottom left of your screen to chat with a live representative. We usually reply quite quickly during our regular hours of operation.

Used as directed, each of the skincare products will last approximately three months (the swipes longer).

The products all have a shelf life of over two years. We manufacture in small batches so nothing sit on our shelves long at all before being delivered to you. We use Miron Violetglas for all of our skincare and fragrance packaging. This unique glass (it looks black but hold an empty one up to the light) protects the products well beyond traditional glass bottles, extending their life.

It will take a little time. We're tapping the skin every day with natural active ingredients that in time will improve the texture, tone and vibrancy of your skin. You should begin to see changes to your skin after a couple weeks of daily use.

Yes. And organic whenever possible. While they are natural, cruelty free products, Alec isn't in his kitchen mixing up ingredients and pouring them into bottles. The science behind the products is on point, and we collaborate with the best laboratories and formulators in the United States to develop and manufacture our skin care products, in FDA approved and inspected facilities.

Yes! You can schedule a free 15 minute video conference consultation with founder Alec Laughlin after making your skincare purchase to get any questions answered and receive tips about their use and taking care of your skin by clicking on the following link: Schedule a complimentary consultation

If you have questions about the products before purchasing, please click on the chat icon at the bottom left or send an email using the Contact Form.

Our Men's Fragrances are made with proprietary blends of fragrance, essential oils and natural absolutes in a high quality perfumers alcohol. They are protected formulations so we can not divulge all of the ingredients, but we can tell you that they are phthalate free and contain no animal products. They are 100% cruelty free and tested only on boyfriends.

Product subscriptions allow you to set an automatic delivery and billing date for a frequency of your choice (every 1 to 6 weeks). By subscribing to a product or products, you will receive a 15% discount every time your card is charged and your order fulfilled.

You can. Though we recommend setting up your product subscriptions separately, as individual transactions, because if you have a discount code for a one-time purchase it will not be applied to a cart that contains a subscription. If you are not using a discount code, then feel free to mix it up! Please see the next FAQ for more information about this.

Regular discount codes are only applicable to regular one-time purchases and are not applicable to Product Subscriptions (because subscriptions automatically always get 15% OFF). Regular discount codes at checkout also won't work for regular one-time purchases if there is also a subscription in your cart.

Because subscriptions are processed differently than regular one-time purchases, if you do wish to use a coupon code you will want to apply it to your cart when only regular one-time purchases are in your cart in order for the discount to apply.

When products go on sale, new subscriptions for those products are temporarily unavailable. New subscriptions for those products can be set up after the sale has completed.

If you have any questions about this, please let us know using our Contact Us form or starting live chat with us with the blue chat icon at the bottom left of the screen.

Absolutely. Perhaps you want to receive the Universal Shampoo Bar every 3 weeks, but you want to get Royal Argan every 6 weeks. You can set up two separate subscriptions, or any combination of subscriptions you choose.

You can cancel your product subscriptions at any time. You can also pause your subscriptions for periods of time. Perhaps you are going to be traveling during your regular delivery date and wish to pause your subscription. No problem.

You can view, update and manage your existing subscriptions here.

Most orders shipped USPS Priority Mail. At times, most often with international shipments, we utilize UPS. All orders are shipped with tracking.

Yes, we now offer international shipping for all of our products.

Orders that are placed before noon (MST) are usually shipped the same day. Orders placed after noon are usually shipped the following business day. Once shipped, you will receive a notification (either via email or text message depending upon your preferences at checkout) and you will be able to track your order. Once shipped, domestic orders usually arrive within 2-3 business days. International orders can vary depending upon the speed with which the orders are processed through customs but generally arrive within 7 to 10 business days.

We have many products in the formulation process and will include hair styling products, more beard care products, bath and body products, skin care, gift items, branded merchandise and more. Please subscribe to our newsletter for announcement about new products as they are released.

They sure are. We love working with boutique retailers and are always open to firing up new relationships. Please fill out the Wholesale Inquiry Form and we'll get back to you ASAP.